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Price List
Weight Limit: | 10 kg |
Size Limit (L × W × H): | 40 cm × 40 cm × 40cm |
Base Fare: | 0 – 5 km: RM 4.00 |
Fare After 5 km: | RM 0.70 / km |
Additional Services for Motorcycle
Additional Stop: | RM 2.00 / stop |
Round Trip | 70% |
Buy4U Service(max. RM 100) | RM 4.00 |
Weight Limit: | 40 kg |
Size Limit (L x W x H): | 50 cm x 50 cm x 50 cm |
Base Fare: | 0 – 5 km: RM 6.00 |
Fare After 5 km: | RM 1.30 / km |
Additional Services for Car
Additional Stop | RM 4.00 / Stop |
Round Trip: | RM 70% |
Buy4U Service (max. RM 250) | RM 10.00 |
Door-to-Door Service | RM 3.00 |
Weight Limit: | 500 kg |
Size Limit (L × W × H): | 250cm × 100 cm × 130 cm |
Base Fare: | 0 – 10 km: RM 35.00 |
11 – 100 km: | RM 2.50 / km |
| >100 km: | RM 2.00 / km |
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Additional Services for Van
Additional Stop: | RM 8.00 / Stop |
Door-to-Door Service: Driver as a Moving Helper | RM 15.00 |
Door-to-Door Service: Driver + 1 Helper | RM 50.00 |
Weight Limit: | 250kg |
Base Fare: | 0 – 10 km: RM 20.00 |
>11 km: | RM1.50 / km |
Additional Services for 4 x 4
Additional Stop: | RM 8.00 / Stop |
Door-to-Door Service: Driver as a Moving Helper | RM 15.00 |
Door-to-Door Service: Driver + 1 Helper | RM 50.00 |
Size Limit (L x W x H): | 275 cm × 152 cm × 152 cm |
Base Fare: | 0 – 10 km: RM 60.00 |
11 – 60 km: | RM 3.00 / km |
61 – 150 km: | RM 2.50 / km |
>150 km: | RM 2.00 / km |
Additional Services for 1-Ton Lorry
Additional Stop: | RM 10.00 / Stop |
Loading Service: | RM 10.00 |
Door-to-Door Service: Driver as Moving Helper | RM 50.00 |
Door-to-Door Service: Driver + 1 Helper | RM 100.00 |
Door-to-Door Service: Driver + 2 Helpers | RM 150.00 |
PickUp Express
Other Fees
Delivery Insurance
Insurance fee for items with a total value of below RM 500.00 = RM 4.00
Insurance fee for items with a total value of below RM 1000.00 = RM 6.00
Insurance fee for items with a total value of below RM 5,000.00 = RM 8.00
Night Order (21:00 – 23:59) (for van, 4 x 4, and lorry)
Base Fare x 1.1
Late Night Order (00:00-05:59) (for all vehicles)
Base Fare x 1.25
Loading Service
Drivers will lift the items from the lorry to the ground next to the lorry or vice versa only. Drivers are not required to lift the items to and fro the premise with this service.
Door-to-Door Service
Drivers will provide moving services which include loading and unloading of items to and fro the premise. The charges for Door-to-Door Service vary between van, 4 x 4 and lorry. Surcharge applies with additional helpers.
Waiting fees
First 10 mins: Free of charge
After 10 mins: RM 2.00 is chargeable for every subsequent 5 minutes for motorcycle and car deliveries.
Cancellation fees
For a driver who is on the way to order destination: Driver will call to confirm the order prior to departing. If delivery is confirmed with the driver then and a cancellation happens after the scheduled time, the base price of the mode of the vehicle will be chargeable to the customer:
1. For “Scheduled (>30 min)” order, the base fare will be charged if a User cancels 30 minutes after being matched to the driver and/or after the driver arrives at the pickup location.
2. For “Deliver Now”, base fare will be charged if a User cancels 5 minutes after being matched to the driver and/or after the driver arrives at the pickup location.
Once a vehicle type and starting point/end-point have been entered into the app/website, it will provide users with the delivery price. By confirming the delivery request, you accept to pay the delivery price quoted while being aware that additional charges may be imposed.
The user shall pay the participating drivers in cash all sums immediately when due unless otherwise agreed by both parties. If any of the parties does not agree with the charges, PickUp Express Customer Service must be contacted prior to payment to the driver.
PickUp Express will assist in communicating the charges to the customer on the driver’s behalf
Oversized item charge
If the requirement or parcel exceeds the maximum weight, size, or quantity as specified above, PickUp Express will offer the following solutions:
1. Change the vehicle type to the appropriate one with the price difference being borne by the customer (applicable to motorcycle, car, van, and lorry 10ft jobs).
2. Add additional helper to assist with the order with the price difference being borne by the customer (applicable to lorry jobs only)
3. Cancel the order with the base rate being borne by the customer if the driver already showed up to perform the job.
